Text Messaging

Last updated: October 24, 2026

Sovra Agency, a brand of Bonita Designs LLC, helps local service businesses send customer-care messages to their own customers, such as a check-in after a completed job and a request to share feedback in a Google review. This page explains how people agree to receive those messages and how to stop them.

Who sends the messages

Messages are sent on behalf of the local business you did work with. The message names that business. We send them using the number (216) 483-5551.

How you opt in

You are texted only if you gave your mobile number to the business and agreed to receive text messages from it, for example by checking a consent box on a booking or sign-up form, or by agreeing in writing when the service was arranged. You can also sign up using the form below.

What you will receive

• A check-in after a completed service.
• A request to leave a Google review, with a direct link.
• One reminder if you have not yet responded.
• Occasional follow-ups or offers from the business, such as a seasonal service reminder, if you agreed to them.

You can also start a conversation with us through the chat window on this site. By sending a message there and providing your mobile number, you agree to receive text replies at that number.

Message frequency is low, generally no more than three messages per completed service. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

Opt out and help

Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact us at hello@sovraagency.com or (216) 483-5551.

Privacy

We do not sell or share mobile phone numbers or opt-in data with third parties or affiliates for their marketing purposes. See our Privacy Policy and Terms.

Sign up to receive messages

To sign up, use the chat window in the corner of this page and share your mobile number there. By doing so you agree to receive customer-care, review-request and occasional promotional text messages from Sovra Agency on behalf of local businesses. Message frequency varies, generally no more than 3 messages per service. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.